Shipping
How long will my order take to process?
Ready-to-ship: Ships within 5–7 business days.
Preorders: Production timelines vary by release and are provided on the product page at the time of purchase. Unless otherwise stated, please allow up to 8 weeks.
Preorder customers will receive periodic updates via email and/or SMS throughout production.
When will I receive tracking?
Tracking will be emailed once your order has shipped.
Do you ship worldwide?
Yes. Shipping rates, duties, and taxes are calculated at checkout where applicable.
Returns & Exchanges
Due to the limited nature of our releases, all sales are final. We do not offer returns, exchanges, or cancellations.
For damaged or incorrect items, contact contact@airaofficial.com within 48 hours of delivery.
FAQ
How do Aira drops work?
Aira releases in limited drops. Release dates and times are announced ahead of each launch.
How does early access work?
Email and SMS subscribers receive the site password one hour before the public release, giving them early access to shop the drop.
Will sold-out pieces restock?
Select pieces may return in limited quantities or new colorways. Restocks are not guaranteed.
How do I choose my size?
Sizing and measurements are provided on each product page. Please review the size guide before purchasing.
How can I contact Aira?
For additional questions, email contact@airaofficial.com.